Shipping policy

We ship via USPS.

Our business hours are 10 AM – 2 PM (PST). Orders placed after 2 PM will be processed the next business day. Shipping time begins once your order has been processed and shipped (processing time and shipping time are different times).

Our processing time is typically 1 to 8 business days to prepare your order for shipment. Please note that during significant sales events and holidays, processing times may extend up to 12 business days. 

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

We only ship Monday – Friday. We do not process or ship orders on weekends or U.S. observed holidays. All shipping fees will be $15 Flat Shipping Rate.

Once your order is placed we will not cancel or refund any pending orders.

Additionally, it cannot be modified after a period of 10 hours. We kindly ask that you review your order carefully and confirm the shipping address provided during checkout to ensure your package is delivered to the correct location. We are not responsible for any delays or issues caused by incorrect or incomplete shipping information.

Once a package is marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly to file a claim.

If a package is refused, unclaimed, or returned due to an incorrect address provided by the customer, original shipping charges will not be credited. Once the package has been returned to us, additional shipping charges may apply to resend it.